Citibank Credit Card

Lost Your Citibank Credit Card? Learn About the Next Steps



Citibank credit cards are a few of the best ones in India. They are convenient for all kinds of online and offline transactions. They also provide attractive cashback, reward points, and air miles, among other things. Citibank also offers a wide variety of cards, allowing you to choose the best option depending on your spending needs. Regardless of your income and spending habits, Citibank has a card that would be appropriate for you.

Credit cards offer a convenient way to pay for everything without the need to make an immediate payment. When used carefully, they can give you an interest-free loan till the payment becomes due. However, this convenience comes with a responsibility to guard your card against loss, theft, and misuse of your card. Since every transaction now requires a pin or OTP, you are mostly secured against fraud. However, even the most careful of us may lose or misplace our plastic currency easily.

What to do if you lose your Citibank credit card?

If you have lost your Citibank credit card, the first thing you should do is to block it. Once you block your card, no transaction can take place on it. It won’t block your account, just the card. In a few days, you would receive a replacement card at the address registered with Citibank. If you block your card immediately, you will minimize the risk of credit card fraud. Even if you think your Citi card lost in any case, you should block it as a precautionary measure.

How to block a lost Citibank credit card?

There are many ways to block your lost or misplaced Citibank credit card. The best way is to use the internet banking facility of Citibank. If you are not registered for internet banking, you should do so immediately, it is convenient and useful. For blocking a card, simply login to your account and go to the ‘Service Center’. You would have the option to ‘Replace a Card’ there, once you validate your identity, you can choose which card to block.

You can also block a card on Citibank’s mobile banking app. If you haven’t already, you should get the Citi Mobile App on your phone. That would allow you to keep a track of your transactions in just a few clicks. To block a credit card from the app, simply go to the ‘Credit Cards’ section on your app and choose the block Citi card option.

If you do not have access to the internet, the best way to block a Citibank credit card is by calling Citibank credit card customer care. You may reach customer care by calling one of the following two numbers;

  • 1800 267 2425 or
  • +91 22 4955 2425.

Once you connect with a customer care executive, they will block your card for you. Be sure to keep your basic details handy before calling, as customer care executives will request basic information to confirm your identity.

Citibank cards are full of attractive rewards, discounts, and stringent security measures. They also give you the option to convert your purchases into EMIs. Along with many options for working professionals, Citi also offers astudent credit card. If you are planning to get a credit card, you should consider applying for a Citibank credit card at Finserv MARKETS where you can choose a suitable card from a variety of options.

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